Here’s a great event brought to you by your Wisconsin VMware Team. This is not a marketing event, it is geared to all of us who are hands on VMware admins, architects, engineers and users.
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At some point we have probably all worked with VMWare support, this is a chance to interact with a portion of the support team IN PERSON! A customer support manager along with a customer support team will be traveling to Wisconsin on August 19th. This is a terrific event for us all to learn the ins and outs of VMWare support, and ask them questions like, “Does level 1 just read from a script?!”. During the Q&A period they will actually take support issues that you have and try and resolve them over lunch!
Learn Tips & Tricks from VMware Experts
Join us on Thursday, August 19, 2010 for lunch and half-day in depth discussion with VMware experts. This is a unique opportunity to gain new ideas, receive updates on VMware support best practices and learn tips and tricks from the VMware support team.
Agenda
09:00 a.m. Registration
09:30 a.m. Kick-off
10:00 a.m. How to Use Support
10:30 a.m. Top 10 Support Issues
11:00 a.m. Storage Best Practices
12:00 p.m. Lunch and Q&A
02:00 p.m. Performance Best Practices
03:00 p.m. Event Concludes
Date and Time
Thursday, August 19, 2010
9:00 a.m. – 3:00 p.m.
Location
Maggiano’s
2500 N. Mayfair Rd.
Wauwatosa, WI, 53226
Phone: (414) 978-1000